1. Voltage requirements differ in our country. How is this handled?
We can configure the machines to support 110V, 220V, or 380V to meet various international standards.
2. What is the expected lifespan of these products?
All machines are built with brand-new, high-quality components, ensuring a long life-span with minimal maintenance issues, allowing for consistent profitability.
3. How can I resolve a malfunction with the game machines?
Our professional technicians will provide a solution within 24 hours. Small accessory kits are provided for free; for main parts, we only charge the cost price.
4. Are custom designs available?
Yes, product features such as cabinet design, claw sizes, custom colors, and technical parameters like voltage or plug types are fully customizable.
5. Do you offer after-sales technical support?
Yes, we provide a 1-year warranty and lifetime technical support. Technicians can also be dispatched for in-person help if required.
6. What delivery terms and payment methods are accepted?
We accept various delivery terms including FOB, CFR, CIF, and EXW. Payment can be made via T/T, L/C, or PayPal in multiple major currencies.